Frequently Asked Questions

Your guide to shopping, shipping, and style at Express.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns can be initiated through our online portal or at any physical boutique.

Do you offer international shipping?

Yes, Express ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and selected shipping method.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel your order within 30 minutes of placement; after that, we are unable to make changes, but you may return the items once received.