Returns & Exchanges

At Express, we want you to love your look, which is why we offer a flexible 30-day return policy for most items in their original, unworn condition. Whether you prefer to return by mail or at one of our retail locations, we make the process fast and seamless.

1

Initiate Your Return

Visit our online Return Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in the original packaging if possible and include all original tags and the packing slip.

3

Attach Shipping Label

Print the prepaid shipping label provided by our portal and affix it to the outside of your package, ensuring any old labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy to monitor your refund status as it is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing